Leadership & Management Excellence Program
Objective:
    Build strong foundational leadership and people‑management skills for today’s fast‑changing organizations. Develop the ability to think strategically, make decisions, and handle responsibility with accountability. Equip participants to communicate effectively, manage conflict, and create high‑performing, motivated teams.
Key Module:
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Foundations of Leadership & Self‑Management
Difference between leadership and management; styles of leadership. Self‑awareness, emotional intelligence, and personal leadership brand. Managing time, energy, and priorities as a leader.
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Communication, Influence & Stakeholder Management
Clear, assertive communication for leaders. Conducting effective one‑to‑one and team meetings. Managing expectations of seniors, peers, team members, and clients.
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Team Building & Performance Management
Forming, developing, and sustaining high‑performing teams. Setting goals and KPIs; delegating tasks and tracking progress. Giving feedback, coaching team members, and managing under‑performance.
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Problem‑Solving, Decision‑Making & Critical Thinking
Structured approaches to analysing problems and choosing solutions. Data‑informed decision‑making and risk assessment. Handling ambiguity and making decisions under pressure.
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Conflict Management & Difficult Conversations
Sources of conflict in teams and projects. Techniques to resolve conflicts professionally and maintain relationships. Handling difficult conversations with empathy and firmness.
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Strategic Thinking & Change Management
Linking team goals with organizational strategy and customer value. Understanding change, resistance, and how to lead teams through transitions. Innovation mindset: encouraging new ideas and continuous improvement.
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Ethical, Inclusive & Responsible Leadership
Building trust, credibility, and integrity as a leader. Leading diverse teams with respect and fairness. Role of leaders in culture‑building, wellbeing, and long‑term sustainability.
Outcomes:
Program Format:
